Effective Date: April 5, 2025

At Hidden Threads, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services, including purchasing custom t-shirts and other print-on-demand products.

 

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase or register for an account, we may collect:

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Payment information (processed securely via third-party services)

  • Phone number (optional)

b. Non-Personal Information

We may also collect non-personal information such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Referral source

  • Time and date of visit

2. How We Use Your Information

We use the information we collect to:

  • Fulfill your orders

  • Process payments securely

  • Communicate order updates and promotions

  • Improve our website and services

  • Comply with legal obligations

 

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties when necessary, such as:

  • Print-on-demand partners (e.g., Printful, Printify) for order fulfillment

  • Payment processors (e.g., Stripe, PayPal) for secure payment handling

  • Shipping carriers to deliver your products

  • Analytics services (e.g., Google Analytics) to improve user experience

Each of these partners is contractually obligated to keep your data secure and use it only for the purposes outlined above.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember items in your cart

  • Analyze website traffic

  • Personalize your shopping experience

You can manage cookie preferences in your browser settings.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Opt out of promotional emails

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at info@hiddenthreads.ca.

6. Data Security

We take reasonable precautions to protect your information. Our website uses SSL encryption, and we work only with PCI-compliant payment processors.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our website is not intended for children under the age of 14. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Hidden Threads
Email: info@hiddenthreads.ca

Effective Date: April 5, 2025

At Hidden Threads, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services, including purchasing custom t-shirts and other print-on-demand products.

 

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you make a purchase or register for an account, we may collect:

  • Full name

  • Email address

  • Shipping address

  • Billing address

  • Payment information (processed securely via third-party services)

  • Phone number (optional)

b. Non-Personal Information

We may also collect non-personal information such as:

  • Browser type

  • Device information

  • IP address

  • Pages visited

  • Referral source

  • Time and date of visit

2. How We Use Your Information

We use the information we collect to:

  • Fulfill your orders

  • Process payments securely

  • Communicate order updates and promotions

  • Improve our website and services

  • Comply with legal obligations

 

3. Sharing Your Information

We do not sell your personal information. We only share it with trusted third parties when necessary, such as:

  • Print-on-demand partners (e.g., Printful, Printify) for order fulfillment

  • Payment processors (e.g., Stripe, PayPal) for secure payment handling

  • Shipping carriers to deliver your products

  • Analytics services (e.g., Google Analytics) to improve user experience

Each of these partners is contractually obligated to keep your data secure and use it only for the purposes outlined above.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember items in your cart

  • Analyze website traffic

  • Personalize your shopping experience

You can manage cookie preferences in your browser settings.

5. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Opt out of promotional emails

  • Request data portability

  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at info@hiddenthreads.ca.

6. Data Security

We take reasonable precautions to protect your information. Our website uses SSL encryption, and we work only with PCI-compliant payment processors.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our website is not intended for children under the age of 14. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Hidden Threads
Email: info@hiddenthreads.ca